Salesforce Product Capability Map 2025. 6 days ago · Microsoft's Dynamics 365 2025 Release Wave 2—ro

6 days ago · Microsoft's Dynamics 365 2025 Release Wave 2—rolling out October 2025 through March 2026—represents more than incremental feature enhancement. Map Salesforce Capabilities to Your Business Needs | Salesforce Industry Blueprints: Quick Look Jun 16, 2025 · Dive deeper: The Summer ‘25 release includes hundreds of new capabilities for Agentforce, Salesforce’s digital labor solution for deploying AI agents across any business function. Learn how Power BI, a unified platform for self-service and business intelligence, helps you visualize data into the apps you use every day. So, it’s not only Service Cloud becoming Agentforce Service. With foresight, you will design […] Business Insider tells the global tech, finance, stock market, media, economy, lifestyle, real estate, AI and innovative stories you want to know. 4 days ago · Your official source for the latest T‑Mobile news and updates, along with the newest devices, offers, and stories from the world of T‑Mobile. Access docs, tools, tutorials, and more on the Salesforce Developers website. txt) or view presentation slides online. Even if you’ve been the ecosystem for a little while, Salesforce’s breadth of products is wide, and it can be difficult to get your head around them all – especially all in one place. Aside from the excitement of being at the Salesforce innovation forefront, awareness of what’s coming up in the roadmap will make you a better Salesforce professional. The Spring ‘25 Release Is Here. As businesses increasingly depend on digital transformation, Salesforce offers a comprehensive suite of products designed to streamline operations, enhance customer engagement, and drive revenue growth. In February 2025, Salesforce and Google announced a major expansion of their strategic partnership, integrating Google’s Gemini multi-modal capabilities and two-million-token context windows into Salesforce’s Agentforce. Salesforce, the #1 AI CRM, helps you leverage innovation to maximize productivity and connect with your customers in a whole new way. Nov 17, 2025 · Salesforce Maps for Managers and Administrators Get your sales and service teams to spend more time building customer relationships and less time on the road. pptx), PDF File (. Indeed, our State of Salesforce2024 research reveals that while 97% of Salesforce customers collect diverse types of data, only 24% are leveraging it to transform customer experiences. Discover key stats and insights about Salesforce’s growth and market cap. The first level is the highest level of abstraction on the Salesforce Capability Map. release ServiceNow Overview and Capability Map The intelligent platform for end-to-end digital transformation Full Capability Map Oct 13, 2023 · What Is Salesforce Territory Planning? Salesforce Maps Territory Planning is a Salesforce product which not only helps to prevent potentially unbalanced territories, but also allows the sales operations manager to focus their efforts wisely, by making all mechanisms available in one place: your Salesforce CRM. com is a comprehensive Platform as a Service (PaaS) that allows developers to build and deploy custom applications that run on Salesforce's infrastructure. This group operates on a grand scale, delivering more than 200 product releases and implementing 250,000 system changes each week. - Provide high-level product or technology positioning. Sep 10, 2024 · Salesforce today announced that the Winter ʼ25 release preview is now live. In essence, older “Cloud” product names are being replaced with new names that reflect broader business outcomes, industry relevance, and AI-centric capabilities. This Salesforce business capability map can help you: - Define business drivers for a project. This ultimate guide covers every Mar 28, 2024 · How can Salesforce balance platform consolidation with the need for specialized, industry-specific solutions? This analysis will explore Salesforce's current product landscape, short-term priorities, mid-term outlook, and long-term vision to answer these questions and chart the company's strategic course through 2025 and beyond. ImpactAccelerate ROI and amplify your expertise. Dec 13, 2021 · The Salesforce product roadmap is a popular topic. The Salesforce Architects experience is back The Salesforce Architects experience is back at Dreamforce 2025. Outcome: With capability maps, Salesforce architects and business analysts create a shared strategic view of business needs, directly linked to system architecture, processes, and metadata. Oct 4, 2022 · The Salesforce Capability Map is an interactive chart that helps users quickly find the right tools and apps for their business needs. We know that future features get plenty of attention, from our years of reporting in anticipation. Lars Malmqvist Salesforce Business Capability Map: Salesforce End-to-End Implementation Handbook Kristian Margaryan Jorgensen,Tameem Bahri,2023-03-10 Packed with practical examples case studies and proven recommendations this handbook helps you manage enterprise grade Salesforce programs Key Features Explore the end to end Salesforce implementation lifecycle with templates and practical SAFe 6 is an update to the SAFe Framework to help organizations become Lean Enterprise and achieve Business Agility. Jan 31, 2025 · Discover all the Salesforce Products in 2025, with insights on their features, updates, and how they enhance customer experience and operations. Learn more and see FAQs about 6. The interactive Table of Contents gives you the option to select the items you are interested in, and the translation capabilities make the Book of News more accessible globally (just click the Translate button below the Table of ServiceNow Capability Map - Free download as Powerpoint Presentation (. Force. Configurable Workflow Engine Salesforce Workflow Automation is a robust feature that allows businesses to automate Salesforce is the #1 AI CRM, where humans with agents drive customer success together with AI, data, and Customer 360 apps on one unified platform. - Identify key capabilities needed within solution or project. Capabilities value map best practice - Free download as PDF File (. Oct 21, 2025 · Salesforce revamps Agentforce to try to pull customers across the gap between AI capabilities and AI adoption Gartner 2025 Magic Quadrant: Salesforce, a Leader in B2B marketing automation | What it means for Marketing Cloud Account Engagement inside an integrated Salesforce revenue platform. Assets Salesforce's Capabilities Maps Organizing Core Capabilities by Theme Comment Overview of Salesforce Sales Forecasting Salesforce provides a comprehensive suite of tools designed to help organizations manage customer relationships, sales processes, and marketing efforts. Hear product leaders share highlights from our product roadmap and answer your questions live. Oct 17, 2024 · Get the 2024 Gartner Magic Quadrant for B2B Marketing Automation Platforms report Learn more about Salesforce Marketing Cloud Account Engagement See how Salesforce B2B marketing automation works with our demo, here *Gartner defines B2B marketing automation platforms (B2B MAPs) as software applications that support demand generation processes at Dec 22, 2025 · 2025 was the year Salesforce translated its Agentforce vision into reality. DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. These Salesforce capability maps are based on my own experience but if you find any gaps please let me know!! Jan 28, 2025 · In 2025, an AI agent can converse with a customer and plan the actions it will take afterward—for example, processing a payment, checking for fraud, and completing a shipping action. oh, the things we can do together! | 15 comments on LinkedIn Utilize this template to help you build out Salesforce business drivers and capabilities for your Salesforce implementation on Miro. Read on to learn more about customer journey maps. Mar 13, 2025 · The Salesforce Product Capability Map for 2025 offers a holistic view of Salesforce’s expanded capabilities, focusing on enhanced AI-driven insights, hyper-personalization, and seamless cross-cloud integration. From AI-powered automation to seamless data integration, Salesforce ensures that businesses of all Salesforce continues to dominate the CRM (customer relationship management) industry, offering a comprehensive suite of cloud-based solutions designed to enhance sales, marketing, customer service, analytics, and more. Salesforce Jun 9, 2020 · One diagram I seem to come back to time and again, is the Salesforce Functional Capability Map. Find the top B2B Marketing Automation Platforms with Gartner. It shows relationships between common functional areas of business, such as sales, marketing, customer service, and commerce, and the apps and services that Salesforce offers in those areas. To underscore the significance of its Agentforce 360 announcement, Salesforce has also renamed its Customer 360 apps. Connect to all of your data with fully integrated AI/ML capabilities, governance and data management, visual storytelling and collaboration. Jun 1, 2023 · Salesforce's Force. Let’s explore the top Salesforce products list and their powerful capabilities, highlighting how they can transform your business in 2025. Salesforce Maps and Salesforce Maps Advanced help your teams sell to and serve more customers in less time and optimize routes for in-person visits. The Microsoft Ignite 2025 Book of News is your guide to key news items that we are announcing at Microsoft Ignite. Capability Map Explore Map Drive alignment between business Click Capabilities Learn more about the value and benefits We would like to show you a description here but the site won’t allow us. Nov 17, 2025 · Salesforce CPQ and Salesforce partners provide an online selling platform that connects your resellers and distributors to your own sales processes and resources. Why it matters: The Winter ʼ25 release includes hundreds of new features, including autonomous AI Agents, connected data tools, and generative AI capabilities. As we step into 2025, Salesforce has expanded its product portfolio with new innovations, AI-driven tools, and industry-specific solutions. [1] This includes the pre-training energy usage and carbon emissions of all large language models (“LLMs”) pre-trained by Salesforce, as well as the inference energy efficiency of Salesforce LLMs used in externally available products. - Identify key capabilities needed within a solution or project. pdf), Text File (. Zhe Xu Salesforce Business Capability Map: Salesforce End-to-End Implementation Handbook Kristian Margaryan Jorgensen,Tameem Bahri,2023-03-10 Packed with practical examples case studies and proven recommendations this handbook helps you manage enterprise grade Salesforce programs Key Features Explore the end to end Salesforce implementation lifecycle with templates and practical examples Feb 17, 2025 · These features will be generally available February 17, 2025, and help companies: Connect with customers at scale using digital labor on Salesforce’s trusted, deeply unified platform. It can also be purchased as part of the SPM Product Suite or Agentforce 1 Sales Edition. Use Salesforce data to build a lightweight relationship map in your documents. Oct 22, 2025 · The transition to becoming an Agentic Enterprise — where every company operates with boundless capacity, precision, and speed by pairing human expertise Salesforce Admin to Architect Training Sep 17, 2025 · Here you’ll find technical sessions for all levels, hands-on learning opportunities, and the latest product demos presented by Salesforce experts. Mike King,Melissa Murphy Salesforce Business Capability Map: Salesforce End-to-End Implementation Handbook Kristian Margaryan Jorgensen,Tameem Bahri,2023-03-10 Packed with practical examples case studies and proven recommendations this handbook helps you manage enterprise grade Salesforce programs Key Features Explore the end to end Salesforce implementation lifecycle with templates and Salesforce Product Capability Map . LearningBuild skills with instructor-led and online training. Read the latest studies and reports from the world's best known business analysts. A business capabilities assessment can help. Open this template and add content to customize this Salesforce business capability map to your use case. Cisco is a worldwide technology leader powering an inclusive future for all. These features will be generally available on October 14, 2024, and help companies: Instead, the challenge lies in having the capabilities to effectively exploit that data to drive business outcomes while managing cost and scalability. Its main benefit is to be able to picture all Salesforce functional Oct 13, 2025 · details Data 360 technical capabilities and the product mix involved in supporting them For more, see the Governance chapter of this report. Drive strategic alignment, optimize operations, and foster collaboration with our business capability map examples and templates. Unlock and action your data, deploy campaigns faster with AI, and scale 1:1 personalization. Its main benefit is to be able to picture all Salesforce functional capabilities or features across t… Aug 23, 2024 · Streamline resource planning and budgeting by grouping capabilities and identifying implementation order, dependencies, and value. PartnerGrow your business with promotions, news, and marketing tools Jan 27, 2022 · Popular use cases for Salesforce are to optimize field service routes (technician site visits), plot accounts on maps for sales territory planning, marketing campaign segmentation, and countless other benefits across the organization. Nov 5, 2025 · Salesforce rebranding 2025 marks a significant change in the company’s product-naming and packaging strategy. The 2024 State of Salesforce report explores how leading organizations prioritize data, AI, and their ecosystems to optimize the Salesforce platform and enhance customer experiences. Built on trust, innovation, and customer success, Salesforce offers a Oct 22, 2025 · Explore the latest Salesforce facts, from revenue and market share to the companies that use Salesforce. Learn to build mobile and enterprise apps in the cloud on Salesforce. Cloud Architecture – Architecture one step at a time… Sep 18, 2021 · The Salesforce platforms are huge, and sometimes it is hard to keep up with all the changes. The Salesforce Technology organization is a large and diverse team, comprising over 2500 teams located in more than 20 sites across 14 different countries. Jun 2, 2025 · Salesforce has been recognised as a Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms for the second consecutive year. Jan 2, 2025 · Learn how Salesforce Admins can leverage Agentforce, AI, and modular flows from 2024 and prepare for transformative advances in 2025! Your business capability map defines the most critical functions required to deliver your product or service. com is designed to simplify the development, delivery, and management of applications and services. Welcome Architects | Salesforce Architects Oct 13, 2025 · A diagram detailing business drivers and capabilities with high-level product positioning. Free Power BI Templates and Reporting Dashboards for various marketing data sources. Software companies are embedding agentic AI capabilities into their core products. True to the Core at Dreamforce 2025 Join Salesforce Co-Founder Parker Harris for the annual True to the Core Keynote. Learn how Sales Cloud can help. It's the evolution of Copilot from conversational Oct 13, 2025 · According to Salesforce, these are the “four ingredients of an Agentic Enterprise”, connecting AI agents, data, apps, and – of course – humans. Sep 8, 2025 · Salesforce today announced the Winter ’26 Release, rolling out hundreds of powerful AI, data, and automation advancements, generally available starting Oct 13, 2025 · At Dreamforce 2025, Salesforce reveals how two decades of connecting customers, data, and trust have led to the next leap in business — the rise of the Agentic Enterprise, where AI doesn’t replace people, it elevates them. Jun 11, 2020 · One architectural diagram I created I seem to come back to time and again, is the Salesforce Functional Capability Map. Explore Salesforce's 2025 product suite, from AI-driven CRM to industry-specific solutions, automation, and data insights to drive business success. It provides deeper context about the value provided by each capability on a simple 1 pager slide per capability to help you understand ho Apr 10, 2025 · In 2025, Salesforce stands stronger than ever as the world’s #1 Customer Relationship Management (CRM) platform. We would like to show you a description here but the site won’t allow us. . What emerged was not merely an expanded product line ready for the era of AI Veeva Systems Inc. Leverage data and insights faster. Committed to innovation, product excellence, and customer success, Veeva has more than 1,100 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Technical architecture —A snapshot of the systems and interfaces that deliver the capabilities required to support your business model. This video explains every Salesforce product in under 15 minutes, so you can not only get up to speed on all that Salesforce has to offer, but you can do it record ti Travel & Hospitality Loyalty Management Capability Map A diagram detailing capabilities with high-level product positioning for travel & hospitatlity loyalty management. How much does Salesforce Maps cost? Salesforce Maps can be purchased as an individual SPM add-on for $75 per user, per month. The world’s broadest, deepest analytics platform Deploy in the cloud, on-premises, or natively integrate with Salesforce CRM. This diagram details business drivers and capabilities that are part of a company's transformational vision, high-level product positioning required to make vision reality. Achieve unprecedented levels of efficiency, innovation, growth, and customer success. PartnerGrow your business with promotions, news, and marketing tools Sales force automation enables you to grow your accounts, find new customers, and close deals faster, from anywhere. Impact Reduction Business Resilience Customer Acceleration Salesforce Maps improves field productivity with data visualization and route optimization. is a leader in cloud-based software for the global life sciences industry. A template to assist in building your objectives and how you will measure them as well as a value map to tie business objectives to Salesforce capabilities. The release also includes product enhancements and industry-tailored solutions aimed at creating richer customer experiences. Welcome Architects | Salesforce Architects Map Salesforce Capabilities to Your Business Needs | Salesforce Industry Blueprints : Quick LookShop the Product By Clicking the Below URL - Logitech k480 Wi The Salesforce platforms are huge and sometimes it’s hard to keep up with all the changes. CHECK Dec 2, 2022 · The SPM & APM Capability Map is a comprehensive overview of all the capabilities provided by Strategic Portfolio Management and Application Portfolio Management. Learn more about our products, services, solutions, and innovations. Salesforce Business Capability Map: Salesforce End-to-End Implementation Handbook Kristian Margaryan Jorgensen,Tameem Bahri,2023-03-10 Packed with practical examples case studies and proven recommendations this handbook helps you manage enterprise grade Salesforce programs Key Features Explore the end to end Salesforce implementation lifecycle with templates and practical examples Discover Apr 15, 2021 · A paltry 16% of execs say their digital transformation initiatives result in better business performance. Compare and filter by verified product reviews and choose the software that’s right for your organization. Below is the Salesforce capability map diagram showcasing four important levels. Agentforce 360 Platform (Formerly Salesforce Platform) powers the Agentic Enterprise, combining metadata, governance, MuleSoft and Data Cloud. With customer journey mapping, you can tell the story of your customers' experiences with your brand across all touchpoints. Plus, as a Salesforce product, it works in harmony with other products on the Salesforce platform. Apr 14, 2025 · What's next for Agentforce in 2025? Dive into AI, data quality, and third-party integrations. Mar 21, 2023 · Steps to create a roadmap Creating a roadmap requires collaboration with dependent teams to develop a Capability Map detailing the business drivers and capabilities needed to achieve the vision. Plus, a look at Agentforce & Titan for document generation. Vehicle and Asset Management Stakeholder Management Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform. Mar 26, 2025 · Salesforce, the global leader in CRM, continues to innovate and expand its ecosystem in 2025. ppt / . Connect your own data with easy to follow step-by-step instructions. The document provides a full map of ServiceNow capabilities across various categories including customer experience, employee experience, operational excellence, and hyperautomation. Create a map with Salesforce record data or add custom cards to build a hyb This Salesforce business capability map can help you: - Define business drivers for a project.

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